One Smile Dental FAQ

We are always here to help

The One Smile Dental team is always here to answer any of your questions regarding your oral health. We’ve compiled some of the most frequently asked questions regarding our office and our treatments. If your question isn’t listed here, please feel free to contact us!

My schedule is packed; do you have extended office hours?

We do! We know not everyone can fit in dental visits during the normal 8 to 5 business hours, so we have early morning, late evening, and Saturday hours.

One Smile Dental is open:

Monday: 8AM–5PM
Tuesday: 8AM–5PM
Wednesday: 8AM–2PM
Thursday: 8AM – 5PM
Friday: 8AM – 4PM
Saturday: 10AM – 4PM

Is there a way for my whole family to visit One Smile Dental?

Yes! We are a family-friendly practice that sees both adults and children. We also have a scheduling option called block appointments where you can book same-time or back-to-back visits for everyone so you don’t have to keep making separate trips to our office.

Do you take my insurance?

We accept all dental PPO insurance plans. Even if we are out of your network, our reasonable prices mean there’s a good chance you won’t pay any more out-of-pocket than if you went to an office that was in your network. We will also file the insurance claim for you and help you maximize the dental insurance dollars that are owed to you.

We are in-network with:

  • Ameritas
  • Assurant
  • Blue Cross Blue Shield Cigna
  • Delta Dental
  • Dental Select GEHA
  • Guardian
  • Humana MetLife
  • Principal Financial
  • United Healthcare

I don’t have dental insurance; can I still go to One Smile Dental?

Of course! Most people do not have dental insurance. That’s why we offer in-house payment plans and accept CareCredit financing. We want to make getting dental care as easy on your budget as possible. Reach out to us and we’ll explain more.

Do you offer financing?

We offer in house plan, Care credit, Lending Club and HCS.

Do you accept Medicaid or CHIP?

Unfortunately, we don’t take either. If you need assistance with dental care costs, Reach out to us and we’ll explain more.

Do you accept DHMO insurance plans or Capitation plans?

No, we don’t. These plans create a financial incentive for dentists to not provide care to patients. Patients who purchase these plans are told they will be able to save on dental care, but the plans allow for extra charges in the fine print and patients often pay the same, if not more as someone without insurance.

What can you do to help ease my fears about visiting the dentist?

We understand; dental fear and anxiety are both very common. That’s the reason we offer a quiet, comfortable environment with a variety of amenities and gentle sedation options so you can sit back, relax and let us do all the work. We are happy to offer our patients nitrous oxide to help reduce any stress they may feel about their dental procedure.

What if it’s difficult for dentists to get me numb before treatment?

At One Smile Dental, we mainly use Articaine, which is a newer, safer, and more effective anesthetic. This advancement means you’re more likely to get thoroughly numb with less shots than with Novocain. We also realize that no two patients are exactly the same, and we can find a place for the anesthetic that might work better for you.

What if I always get a bad taste in my mouth while receiving dental treatment?

You want to leave our dental office feeling fresh, not like you’ve just eaten something horrible. Patients love our Isolite comfort system, which allows you to rest your mouth while protecting your tongue, cheek, and lips. It suctions up all of the water so you’ll never feel like you’re going to swallow something distasteful.

When should my child first see the dentist?

The American Academy of Pediatric Dentistry recommends your child see a dentist after they get their first tooth. At One Smile Dental, we treat children five years old and up, but we can refer you to a pediatric dentist who has the means to better treat your little one.

How do I prepare my child for their first dental visit?

It’s an exciting day when your child sees the dentist for the first time! To prepare them for their appointment, it’s important that you keep any scary stories about your own dental treatment to yourself so they don’t develop a fear based on your experiences. Children without this passed-down fear are often very cooperative and make well-behaved patients.

Are baby teeth really that important?

Yes, they’re important for many reasons actually! Primary, or “baby” teeth, are what help kids develop proper speech and chewing habits. These teeth also function as a guide for the permanent teeth to follow when they come in.

How should I clean my baby’s teeth?

You can clean your child’s gums using a soft infant toothbrush or you can even use a cloth and water. Once your child’s teeth start to come in, you should use a soft-bristled toothbrush with a small head, even better if it’s one designed specifically for their age. When the bristles start to look frayed, replace it with a new brush.

If your child is under two, use a small smear of toothpaste. If they’re older than two, use a pea-sized amount. Gently brush their teeth twice a day and only let them take over the reins once you know they can brush their own teeth effectively and won’t swallow the excess toothpaste.

How do dental sealants work?

Just like their name hints, sealants seal in the little crevices and grooves on the top chewing surfaces of the back teeth. These are the spots where food particles can easily get stuck and lead to cavities. Getting a dental sealant is easy and fast and it can keep teeth protected from decay for years.

What should I do if my child has a toothache?

Have your child rinse with warm salt water. If their face is swollen, you can put a cold compress on the area, and if they are in pain, you can give them child acetaminophen. Just make sure not to place aspirin on the teeth or gums and still see a dentist as soon as you can.

What if they have a chipped or fractured tooth?

Contact us at (512) 582-7970 as soon as possible! The quicker you act, the more likely that you can save the tooth and prevent possible infection (not to mention reduce your child’s chances of needing more extensive dental treatment). Get your child to rinse their mouth with water. You can also apply cold compresses to reduce any swelling. If you can find the broken tooth fragment, place it in cold milk or water and bring it with you to the dental office.

What should I do if my child’s baby tooth is knocked out?

Contact us immediately at (512) 582-7970! Don’t try to put the baby tooth back in the socket yourself because that may end up causing damage to the developing permanent tooth underneath.

What should I do if my child’s permanent tooth is knocked out?

Contact us at (512) 582-7970 immediately. The faster you act, the better your chances of saving the tooth. Get the tooth and rinse it very gently with cool water. If you can, put it back in the socket immediately and keep it in place with clean gauze or a washcloth. If you can’t get the tooth back in the socket, put it in a clean container filled with cold milk, saliva, or water (it’s important to keep it moist). Time is of the essence!

Are thumb-sucking and pacifier habits harmful for a child’s teeth?

Both of these are really only a concern if they continue to happen for a while, as in past the age of three, because the pressure might affect the position of teeth. In general, kids will stop sucking their thumb or on a pacifier on their own, but dentists can help wean kids off of both habits if necessary.

What’s the difference between a pediatric dentist and a family dentist?

You can think of pediatric dentists as the pediatricians of dentistry. They must complete two to three more years of training after dental school. They also only treat children through adolescents.


How do I know if I have gum disease?

Common signs of gum disease are bleeding gums, bad breath, bone loss around teeth, and loose teeth. During your exam, we check your oral health by measuring your gums.

If I have gum disease, do I need a different type of dental cleaning?

There are two different levels of cleanings. People with healthy gums will require only a basic cleaning to maintain their oral health. People with less healthy gums or with gum disease benefit from a deeper cleaning to restore their health.

What are the risks of not treating my gum disease?

After a few years, your teeth will begin to look longer and will become more sensitive to hot and cold. After a few more years, teeth will begin to come loose and eventually the loss of bone will require you to have your teeth removed. Gum disease is actually the main reason people lose their teeth and have to get dentures.

Is it true that gum disease makes me more likely to have heart problems?

Gum disease has been linked to an increased risk of heart attack and stroke. Additionally, diabetic patients with gum disease have a harder time controlling their blood sugar.


Does One Smile Dental offer tooth-colored fillings?

Yes, all of the fillings we provide to our patients match the color of their teeth! We use our shade guide to select a color to custom match the color of the filling to the color of your tooth.

Do your fillings contain any silver or mercury?

Nope! We don’t provide any silver or mercury fillings.

What should I expect after I get a new filling or after I get a filling replaced?

After the anesthesia wears off, your bite should feel even and the filling should feel smooth to your tongue. Sometimes a new filling will be sensitive to cold, but this normally passes within a week. If your bite seems off or the filling feels rough, please call our office and we’ll be happy to adjust it for you free of charge.

Can I whiten my fillings?

Sadly, no. We can’t whiten fillings but we can change the color by replacing them with another shade.

How long will my filling last?

It depends on a lot of factors, but on average, fillings last 7 to 12 years. For example, small fillings tend to last longer than big fillings. Just like with your teeth, fillings need to be cleaned after every meal to prevent cavities from forming around them.


What is a dental crown or cap?

A dental crown is used whenever a tooth has such a large cavity or filling that it will become weak and break if it is not reinforced. It fits right over the top of your tooth, and it looks and functions just like your other teeth. Dental crowns last many years, but just like your other teeth, they require regular brushing and flossing to prevent cavities around the crown.

Will my dental crown match my other teeth?

While there are some dental crowns that are made of silver or gold metal, we match the color of your crown to your other teeth so it blends in naturally and hardly anyone will be able to tell that you have it.

If my tooth needs a dental crown, will I need a root canal, too?

The only reason you would need a root canal is if the nerve inside the tooth is damaged. If your tooth is broken, but the nerve is still okay then you’ll only need a crown. In fact, the dental crown can actually prevent the need for a root canal in the future!

What if my dental crown has a grey line at the gums?

This is actually a common problem with older dental crowns. It happens when your gums recede over time and expose the metal that’s underneath the white porcelain and used to be hidden by your gums. We can correct this issue by fitting you with a new crown made without the metal so you can get back your white smile!

Does One Smile Dental offer same-day or CEREC crowns?

Some dental offices have a CEREC machine that creates a crown the same day as your appointment. While we would like to offer such a convenient service, the material these crowns are made out of is unfortunately only about half as strong as traditional dental crowns. This makes them more prone to fracture, which would only make things less convenient and more costly for our patients. Once this problem is solved, One Smile Dental will be happy to offer same day crowns.


What keeps a denture in place?

Full dentures are generally held in by suction. Some patients also use denture adhesive for a tighter hold. Nowadays, patients can even have implants placed for their denture to snap onto. Then there are partial dentures, which are secured in place by being attached to the nearby remaining teeth.

I don’t like the metal that shows when I smile with my partial denture; is there any way to make one without metal?

Yes! We offer metal-free Valplast partials. Many patients tell us they are more comfortable than metal partials, and since they are more durable, they won’t bend or break if dropped like with metal partials.

My dentures are loose; how can I make them fit well again?

It’s normal for patients with dentures to lose bone over time, affecting the fit of their dentures. If this happens, you can get a reline, where we add more material to your dentures to keep a tight fit.

If I want dentures, do I have to go without teeth while you make my denture?

We don’t want to send you home toothless! We’ll make you a temporary set of dentures ahead of time so they’re ready for you the day your teeth are removed. You will never have to leave our office without teeth!


Why would I need a root canal?

Everyone has bacteria in their mouths. Sometimes deep cavities or cracks develop in your teeth that let these bacteria into the nerve of the tooth causing an infection. Because of this, the nerve of the tooth dies and the bacteria will continue to live in the root causing infection until the tooth is cleaned out with root canal therapy.

Why can’t I just take an antibiotic to kill off the bacteria?

Since the nerve is dead, there’s no blood flow into the tooth to carry the antibiotic inside. That means it can only fight the infection as it leaves the tooth, not the actual source of the infection inside.

Is there another treatment option besides a root canal?

The other option is to have the infected tooth removed, or extracted, since that will also remove all of the infection along with it. While tooth extractions are often cheaper than a root canal and crown, you should also consider the cost of replacing the tooth, which can be as high as $5,000.

Why is there a different cost for a root canal on different teeth?

Some teeth have only one straight canal in which case the root canal can be completed in thirty minutes. Other teeth can have four or more canals that twist and turn like tree roots, which can take multiple hours to complete.

After my root canal, will I have no feeling in my tooth?

Patients often think because a tooth has had all the nerves removed, it won’t feel anything. The truth is, the gums and fibers that hold the tooth in the bone are still alive even after a root canal so you’ll be able to feel how you’re biting down as well as hot and cold around the tooth, just like before the procedure.

How long will my root canal last?

Most root canals have a 95% success rate meaning they will last as long as the tooth stays in place. With the remaining 5%, some of the infection may have been left behind or bacteria reenters if there was no crown placed over the root canal and you get a cavity causing the root canal to be infected again. This problem is often solved by repeating the procedure.


Do you remove teeth at One Smile Dental?

Yes, we do! However, we do not remove teeth that are impacted. These teeth are more difficult to remove and have a higher risk for problems during the removal so they are best handled by an oral surgeon. If you require an oral surgeon to remove an impacted tooth, please call our office at (512) 582-7970 and we will be happy to find one for you.

What does it mean if my tooth is impacted?

Impacted is just a fancy word for blocked. The tooth may be blocked either by another tooth or by bone. Wisdom teeth are often impacted.

Can I be put to sleep when my tooth is removed?

We do offer laughing gas and oral conscious sedation to relax our patients and help them deal with any anxiousness they might be having, but we do not put patients to sleep at our office. If you wish to be put to sleep to have a tooth removed, we will be happy to find an oral surgeon that provides IV sedation for you.


How can I whiten my teeth?

At One Smile Dental, we offer three different ways you can whiten your teeth: custom trays, deep bleaching, and one-visit whitening. Contact us to see which is right for you!

Will whitening damage my teeth?

No, whitening your teeth won’t damage them, but it may cause some temporary sensitivity. This sensitivity will go away after a few days, but if it’s uncomfortable or severe, we recommend using desensitizing toothpaste, such as Sensodyne, for a few days before and during whitening.

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